PRIVACY POLICY

Vohallo ( “Vohallo”, “we”, “our” or “us”) values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. We are committed to protecting your Privacy and using the information you share with us responsibly.

This Privacy Statement (“Privacy Statement”) is designed to explain: (a) how collects, uses, processes, secures, shares and transfers information; (b) what type(s) of information we collect; (c) how you can edit and/or delete certain information and change preferences; and (d) covers your access and/or use of our website.  This Privacy Statement does not apply to the practices of companies that Vohallo does not own or control, or to people that Vohallo does not employ or manage.

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. When we make changes, we will post them here. If we make material changes to this Privacy will place a notice on our website or we may send a notice to the e-mail address you provided to us. You may wish to check this section of our website from time to by visiting our website, you agree to accept any such changes to this Privacy Statement. Except as otherwise mentioned herein, this Privacy Statement only addresses the use and disclosure of information we collect from you on our website.

This Privacy Statement is incorporated into, and part of our Terms of governs your access to and use of our website in general. This Privacy Statement shall be interpreted under the laws of the United States, regardless of the location, residence or nationality of individual users.

TYPES OF INFORMATION WE COLLECT

You establish or update your Vohallo account, enter a contest or sweepstake (as permissible by law), participate in a survey or poll, shop online, check the status of an order or review order history, join our mailing list or our social networking sites, purchase an item or utilize our technical support or customer services. Categories of personal information collected include: your name, e-mail address, postal, billing and shipping address, phone number and credit card number. In addition, we may maintain a record of your purchases from the Vohallo online store.

We may obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet, domain type, browser version, service provider and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. , such as "cookies" and "web beacons," each of which are discussed in more detail below.

We also collect information from third-party sources, including from social media and other websites that display authorized branding. For example, if you post a comment on our page or send us a message on Twitter, we may collect that information as described in this Privacy Statement. We also may collect information about you from commercially available sources (such as data aggregators and public databases). Please note that we may combine this information with other information that we collect about you and use it as described in the Privacy Statement. 

HOW WE INFORMATION

Vohallo uses the information collected from you for the following purposes

  • To process your order and answer your questions about the status of your order.
  • To provide you with periodic and mailings about new and promotions.
  • To create and manage your account.
  • Showing you and/or providing to you content that we think might be of interest to you and displaying content according to your preferences and our terms.
  • To communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, offers, surveys, and market research.
  • To provide advertisements to you about our products or newly created services on our website.
  • To operate, evaluate and improve our business (including developing new products and services; enhancing and improving our online services (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, preserve order information between sessions); managing our communications; analyzing our products and customer base; cross reference customer databases to identify common customers; performing data analytics; (including online advertising and e-mail marketing), and performing accounting, auditing and other internal functions).
  • To protect the security or integrity of our websites and our business.
  • To contact or notify you if necessary.
  • To interact with you on third party social networks (our interactions with you a third party social network would be subject to that privacy and terms of use).
  • To provide services to you.
  • To protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities.
  • To comply with our legal obligations, policies, and procedures.
  • We also may use the information in other ways for which we provide specific notice at the time of collection or as otherwise indicated in our Terms of Use.
  • Please note that if you use a share feature on the Site to share any products with a friend, we will / may use your friend's name and email address to send the forwarding email. Your friend's information will not be saved in our customer or marketing databases. On occasion, we may combine information you provide with other demographic information available to us.

DATA INTEGRITY

For the purposes for which it was collected and in accordance with this Privacy Statement. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the information needed to provide or improve our website, services, and products or as otherwise permitted under this Privacy Statement. Notwithstanding the foregoing, we depend on you to update or correct your personally identifiable information whenever necessary.

MOBILE MARKETING

You may be able to sign up to receive communications about our products and future services through your mobile device by submitting your mobile telephone number mobile email address on this website. If you use this feature, we will send you communications about our products, services, and promotions to such email address and/or by text message and voice message. You may, at any time, opt out of receiving these communications by contacting us as specified in the "How to Contact Us" section below. Depending on the terms of your mobile phone contract, you may incur charges for receiving and sending emails and text messages on your mobile device.

INFORMATION WE SHARE

We do not sell or otherwise disclose personal information about you, except as described in the Privacy Statement.  We may share the personal information you provide to us with our affiliates, subsidiaries worldwide, licensees and joint venture partners for the purposes described in this Privacy Statement.  

We also may share the information with our service providers who perform services on our behalf based on our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.  Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, conduct promotions, contests, sweepstakes, and surveys and provide search results and links (including paid listings and links), web hosting, analytics, and marketing services.  These service providers may combine provide to them or allow them to collect from or about you with data they collect in connection with other websites, applications or services to measure the effectiveness of our advertising and determine how you use our websites and services. We also may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity for any lawful purpose.

We may disclose your personal information to third parties (a) if we are required to do so by law, regulation or legal process (such as a court order), (b) in response to a request by government or law enforcement authorities, (c) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity; (d) enforce our Terms of Use or the terms of any of our statements or policies; or (e) protect the rights, property or safety of Vohallo, our associates or our visitors, users, subscribers or customers, and service suppliers. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

LINKS TO OTHER WEBSITES

This website may contain links and conduits to other (“Linked Sites”) for your convenience and information. These websites may be operated by companies not affiliated with Vohallo. These Linked Sites may have their own privacy policies, which we strongly suggest you review if you visit any Linked Site. We are not responsible for the content of any websites that are not affiliated with us, and any Linked Site, and use of those websites, or the privacy practices of those websites.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data, via the use of Shopify’s platform.

You can check the security of your connection by looking at the URL line of your browser. When accessing a secure website, the first characters of the website address change from "http" to "https. If you are using a web browser or firewall that does not permit communications through secure websites, you will not be able to make purchases on our website.

While we implement the above and other security measures to protect your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure

YOUR SECURITY OBLIGATIONS

You must protect against unauthorized access to your password and to your computer. Please sign off when finished using a shared computer. Your emails to us are not necessarily secure against interception so do not include sensitive information in them. We generally will not ask for passwords in an email and you should assume that if you get such a request, it might be fraudulent. YOU MUST DO WHAT YOU REASONABLY CAN TO ENSURE THE SECURITY OF YOUR PERSONAL INFORMATION.

SERVICES AND PRODUCTS ON OTHER WEBSITES

We may offer some of our products or branding on or through other websites. Information, including information, that you provide to those websites may be sent to us in order to deliver our products and services or collected and used by us as described in this Privacy Statement. We process, use, share and secure such information under this Privacy Statement. The affiliated websites through which our products and services and authorized branding are offered may have different privacy practices and we encourage you to read their privacy policies. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites.


THIRD-PARTY APPLICATIONS

Our website may include Widgets, which are interactive mini-programs that run on our website to provide specific services from another company (e.g. Twitter account). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it. We have no responsibility or liability for the practices, policies and security measures implemented by such parties.

PUBLIC FORUMS

When you contribute to a public area or feature, such as a chat room, bulletin board, list serve blog, wiki or other open forum that we may make available on or through our website or an authorized third-party website, the information that you submit may be made available to the general public. We do not restrict the distribution of personal information that you voluntarily disclose in these public forums, and so that information can be collected and used by others. For this reason, we recommend that you do not submit any sensitive information, including your full name, home address, phone number, other information that would enable other users to locate you, or financial information on these areas. We cannot prevent such information from being used in a manner that may violate this Privacy Statement or applicable law.

CHANGES TO YOUR VOHALLO ACCOUNT INFORMATION

If at any time you want to change or review the information you have provided click on "My Account" on the navigation bar. You will then be able to change any information stored in your account. Be sure to click "Save" when you complete your changes.

ACCESS AND CORRECTION

Subject to applicable law, we provide you with access to the personal information we have retained about you and the ability to review, correct, update, block or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances. Please submit your request to the address specified in the "How to Contact Us" section below. Please include your name, email address and postal address in your request.

YOUR CHOICES

We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate the processing of your personal information, and we will apply your preferences within a reasonable time going forward. You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or contacting us as specified in the "How to Contact Us" section below. Please include your name, email address and postal address if you send us your request by email or postal mail.

COOKIES

Like many companies, we use "cookies" on this website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping cart between visits. We also use cookies to measure activity on the website and determine which areas and features of the website are the most popular. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our website features; for example, if you turn off cookies or refuse them, you will not be able to make purchases on the website.

WEB BEACONS

Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.

INTEREST-BASED ADVERTISING AND THIRD PARTY WEB ANALYTICS SERVICES

We may collect information about your online activities on our website to provide you with advertising about products and future services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Statement provides details and explains how to exercise your choices. You may see certain ads on other websites because we work with advertising partners (including advertising networks) to engage in and activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based and contextual These partners track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. For example, we utilize Criteo's, DoubleClick's, Facebook’s, Instagram’s and Snapchat’s targeted advertising services to show you our ads on other websites based on your prior visits to our website and other online activity. You can opt out of these features, respectively, here:

https://code.google.com/archive/p/google-opt-out-plugin/ 

and here: https://www.facebook.com/help/164968693837950 

and here: https://support.snapchat.com/en-US/article/advertising-preferences

Provided that a company participates in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising, you also may opt out of ad network interest-based advertising generally through the Network Advertising Initiative website or by visiting http://www.aboutads.info/choices/. To learn more, please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance.

We also may use third party web analytics services, such as Google Analytics, to measure the effectiveness of our advertising and determine how visitors use this website. These service providers’ tools, including cookies and web beacons, allow us to collect information such as the state and zip code from which our visitors come and the IP addresses of our visitors' computers. You can opt out of aggregation and analysis of data collected by Google Analytics at https://tools.google.com/dlpage/gaoptout. Bounce Exchange, Inc. and interest based ad platform for serving relevant behavioral ads on our website and/or email communications. You can opt out of receiving email communications from Vohallo at any time by clicking the unsubscribe button at the bottom of the you receive, or by changing the settings in your account.  

TRANSMIT AND TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES

If you are unsure whether this Privacy Statement is in conflict with the applicable local rules where you are located, you should not submit your or any other person personally information to us. Anyone who accesses, uses or interacts with us, third party providers or this website who submits personally identifiable information or provides any other information does thereby consent to: (a) the international transmission, transfer, processing and/or storage of all such information, including personally identifiably information, to a country which may be deemed to have inadequate data protection and (ii) the collection, using and sharing of such information, including personally identifiably information, as provided in this Privacy Statement.

PHISHING

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

VISITING VIA /  FROM THIRD-PARTY SITES

If you are visiting the online shop via a link from another website or search engine, information about your visit to Voahllo may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines.

We updated our Privacy Statement on February, 16 2019 which is this Privacy Statement’s effective date.

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